S-2 STAFFING: Perception defines business value in the eyes of every stakeholder. Information related to recruitment, hiring, firing, promotion, workload, motivation, administration, people capabilities, head count, human resources.
**What Traffic Signal color indicates the overall state of activities in the Staffing Sphere?** * [x] RED = Stop * [ ] YELLOW = Caution * [ ] GREEN = Go * [ ] BLUE = Unsure # Below are the links that impact this sphere:
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S2 Q1 Our staff are customer focused. (2->1)
S2 Q2 Staff roles and responsibilities are well understood. (2->3)
S2 Q3 Staff actions encourage people to use our products / services. (2->4)
S2 Q4 Staff are actively encouraged to develop new skills. (2->5)
S2 Q5 Staff have the right combination of skills and qualities to get the job done. (2->6) (Relationship to day to day operations seems vague to me.)
Kerry: How does this capture motivation? I think the key is energy and directing that energy. What about teamwork ie quality of relationships between people? What about creativity, innovation and inspiration? What about how happy and healthy they are (well being)?
Kerry: For me this is red right now. There are no staff. There is only little old me!
# Questions/Observations NEW TITLE: PEOPLE K: Who would like to do what? K: How will we be rewarded? How do we feel about a volunteering model for StS?